REPORT
Not Another Hybrid Work Debate
ROI of Hybrid Work
Chapter 6

The ROI of hybrid work in 2024

All the hybrid work ROI stats in one place!

Revenue Growth

  • 75% of the Fortune 100 operate on a hybrid work schedule (Buildremote).
  • 63% of high-revenue growth companies are more likely to embrace hybrid work, while 70% of companies with negative or no growth do not offer hybrid options (Accenture).
  • From 2020 to 2022, companies with full flexibility led their peers by 16% in revenue growth. And the trend wasn’t confined to the tech world — non-tech companies with flexible policies still boasted a 13% growth advantage (Flex Index).

Productivity & Engagement

  • 97 of Fortune’s 100 Best Companies To Work For 2024 provide hybrid work options (Fortune).
  • 86% of younger workers said they would be willing to come into the office more often for amenity-rich neighborhoods that provided their ideal mix of experiences (Gensler). 
  • By planning some days in the office intentionally, 83% of companies say collaboration on new projects is as good or better than before the pandemic when everyone was on-site full-time (Statista).
  • After establishing “Focus Fridays,” SurveyMonkey saw the average productivity for sales representatives increase by 66%. 
  • Allstate’s employee engagement score increased from 80.5% to 83.5% after the company embraced a flexible work strategy. 

Cost Savings

  • Neiman Marcus Group decreased its office footprint by nearly 80% and focused on smaller, more intentional spaces for the times when employees come together.
  • Cisco says it saved roughly $500 million since implementing hybrid work and cutting half its real estate footprint.
  • Allstate cut its real estate spending in half after embracing flexible work.

Talent Acquisition & Retention

  • In 2023, flexible workplaces hired talent twice as fast as those requiring full-time office attendance (Flex Index).
  • Team-decided hybrid models yield a 13% boost in joy over top-down mandates. Employees who enjoy their work are 49% less likely to say they would consider taking a new job than employees who don’t enjoy their work (BCG).
  • Having at least one work-from-home day reduced average attrition rates by 33%. This reduction was larger for non-managers, women, those with longer commutes, and employees with fewer than three years of tenure (NBER). 
  • After implementing hybrid work and its ‘work-from-anywhere’ strategy, Neiman Marcus saw a 34% percentage point increase in Employee Net Promoter Score, a 50% reduction in attrition, and a 31% improvement in its time to hire.
  • 84% of SurveyMonkey workers said choosing where they work improved their work experience, and voluntary turnover at the company declined by 62%.
  • Allstate saw a 23% increase in job applications since adopting a flexible work strategy, including a 33% increase in diverse applicants.

Sustainability

  • Efficient hot desking among hybrid workers can reduce carbon footprint by 28% (PNAS).

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