At Skedda, protecting your data is our highest priority. We’ve built our platform with robust security measures and best practices that defend your organization’s sensitive information at every step.
Our SOC 2 Type 1 compliance underscores this commitment and affirms that our internal processes meet rigorous industry standards.
All your data is encrypted "in flight" using Transport Layer Security (TLS 1.2 minimum), with strict HTTPS requirements and robust security certificates validated by trusted Certificate Authorities.
We enforce role-based permissions, and only authorized personnel can view or modify production systems. Multi-factor authentication (MFA) is mandatory for our internal team, adding an extra layer of protection to sensitive operations.
Our systems undergo regular vulnerability scans and real-time monitoring to catch and address threats quickly. Independent penetration testing and real-time compliance monitoring guarantee ongoing adherence to security best practices.
We maintain automated, encrypted backups across multiple regions, ensuring that your data remains protected and recoverable in the event of an outage or disaster. Our recovery procedures are tested regularly to validate their effectiveness.
Between our persistence layer and the application layer, we secure your "in flight" data by providing encryption using the industry-standard Transport Layer Security cryptographic protocol (strictly enforced to be a minimum of TLS 1.2). The database server's certificate is validated in this process (the server name of the database SSL certificate must exactly match the server name specified by the application layer, otherwise the connection attempt is aborted).
Yes. Backups are encrypted and geo-redundant, ensuring your data is safe and recoverable even in catastrophic scenarios. We maintain frequent backups with point-in-time restoration capabilities.
We conduct automated vulnerability scans weekly to proactively identify and mitigate potential security risks.
We are happy to enter into a Data-Processing Agreement (based on the UK or EU GDPR) with any organization that has a Skedda venue account and that requires such an agreement for their own GDPR-compliance purposes. In general, we recommend that all venues with users/customers in the EU/UK sign this agreement with us. Please contact us at info@skedda.com if you wish to sign such an agreement with Skedda.
Skedda supports the authentication and auto-registration/provisioning of users through Identity Providers with a SAML 2.0 option. More information can be found in our Help Center.
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We suggest visiting our Status Page, where you can subscribe for updates, track uptime, stay informed about outages, and review historical data.
Explore our Help Center for a variety of insightful articles, step-by-step guides, and helpful resources on using Skedda. To see Skedda in action, you can book a demo with our sales team. For additional support, feel free to contact our team directly within the product or via email at info@skedda.com.
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