Upcoming Webinar:
Turn Workplace Data into ROI with Skedda on 12/16!
“We can show that certain rooms are only 50% booked and increase our revenue by optimizing our bookings.”
The Woolcock Institute was preparing to move into a smaller, higher-performing headquarter with upgraded amenities and tighter space constraints. They wanted to maintain high attendance and operational efficiency within a reduced footprint—all while serving clinicians, researchers, and administrative staff in a complex environment of shared labs, consultation rooms, and parking. However, they faced major visibility challenges:
Leadership needed to know: "“Are our most valuable spaces being used to their full potential?”
Woolcock expanded Skedda from basic meeting room bookings to a comprehensive workplace management system tracking consultation rooms, hot desks, parking spaces, and shared research computers. The platform captured detailed utilization and occupancy data through booking patterns, showing exactly when spaces were reserved, by whom, and how frequently. Role-based access controls using user tags and booking windows provided additional insight into which teams needed which resources most.
The utilization reports revealed critical patterns. Half-empty consultation rooms meant missed revenue opportunities—clinical spaces generating income only half the time they could. Conversely, shared research computers showed consistent high utilization rates, with booking data demonstrating consistent demand. The data told two stories: underutilized revenue-generating spaces and overutilized research assets both need optimization.
By combining booking and occupancy data, Woolcock reclaimed hidden capacity within its existing footprint—proving that better scheduling and visibility can drive both operational efficiency and measurable financial return.
“We saved $10K+ worth of equipment by not having to provision all these extra desks.”
Lighthouse Credit Union was consolidating three outdated, overcrowded offices into a new, modern headquarters. They wanted to create a flexible, culture-driven workplace while lowering real estate and equipment costs. Despite a hybrid policy, every employee still had an assigned desk. This led to:
Leadership needed to know: "How much of our space and equipment do we actually use?"
Lighthouse analyzed workforce patterns through surveys and scheduling data, revealing a workforce split between hybrid and full-time in-office. They implemented Skedda’s workspace management platform to track real-time utilization, booking patterns, and space allocation across assigned desks, hot desking areas, and shared resources.
The permanent-desk-for-hybrid-workers model was costing far more than space—it meant provisioning full IT equipment (monitors, docking stations) for desks used only one or two days weekly. The data showed they didn’t need a 1:1 desk-to-employee ratio. By assigning desk only to full-time staff and creating flexible hoteling for hybrid employees, they could rightsize equipment spend and space allocation from day one.
Lighthouse transformed a previously rigid and inefficient system into a flexible, transparent workplace that supports both hybrid and full-time staff. The workspace booking system helped eliminate outdated seat tracking, reduce wasted equipment spend, and create a smoother, more intuitive experience for employees and visitors alike.
"Skedda alleviated the stress and anxiety of not knowing where you’ll sit or where your teammates are."
Pella was modernizing its corporate offices to support hybrid work and team-based collaboration. The company wanted to create a better workplace experience that reflected its brand values—efficient, transparent, and people-focused—while also ensuring that every space served a clear purpose. However, they faced capacity challenges:
Leadership asked: "How can we make coming to the office easy, reliable, and voluntary—without mandating attendance?”
Pella implemented Skedda’s workspace management platform with interactive floor plans showing real-time availability of hot desks, private offices, focus rooms, and collaboration spaces. The system tracked booking patterns, space utilization, and provided visibility into who was sitting where through visual maps. Assigned Spaces functionality allowed flexible allocation of desks and offices that could be monitored and adjusted based on actual usage patterns, particularly during variable periods like intern seasons.
The visibility revealed that uncertainty was the primary barrier to office attendance. When field staff and remote team members couldn’t guarantee workspace availability, they simply avoided the office altogether. The interactive maps showed the solution wasn’t adding more space—it was making existing space visible and bookable. The data showed that providing advance reservation capability transformed the office from “unreliable and inconvenient” to accessible and predictable. Peak days like quarterly all-hands meetings showed particularly high demand, with booking data revealing exactly when and where capacity constraints would occur.
By transforming static seat charts into a living, data-driven workspace, Pella turned its new headquarters into a magnet for collaboration—not through mandates, but through experience. The new system made the workplace reliable, visible, and engaging for everyone.
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